Return & Exchange Policy

 

Return Policy

We are unable to offer refunds for items that have been opened or used. If you have any questions or concerns regarding your product or order, please reach out to us at support@everytimebalm.com with your order number for assistance.

Issues with Your Order

If you receive a product that does not match your order or arrives damaged, please contact us within 7 days of delivery. To ensure a prompt resolution, send your order number and a clear photo of the issue to support@everytimebalm.com. We will assist you with a replacement or refund as needed.

Exchange Policy

At this time, we are unable to process exchanges. If you encounter any issues with your order or product, please send your order number to support@everytimebalm.com. We will do our best to assist you with any concerns.